Package Travel Information
Pre-contractual information for package travel services by zoveelia.com, in compliance with Ukrainian law.
Tour Operator Registration
In accordance with the Law of Ukraine "On Tourism" No. 324/95-ВР of 15.09.1995, Article 5, tour operators must be registered in the Register of Tour Operators and display registration details on their website. We provide our registration details before you purchase a package travel service.
Pre-contractual Information
Under the Law of Ukraine "On Consumer Protection" No. 1023-XII of 12.05.1991, Article 4, and the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015, Article 7, we clearly identify ourselves as the seller and provide comprehensive information about the package travel service, price, delivery, and dispute resolution mechanisms before you commit to a purchase.
Insolvency Protection
We maintain insolvency protection as required by Ukrainian law. In the event of our insolvency, you will be informed of the arrangements in place to protect your payments. Details are available upon request before you enter into a contract.
Consumer Rights
As a consumer, you have the right to clear information and effective dispute resolution. We comply with the Law of Ukraine "On Consumer Protection" No. 1023-XII of 12.05.1991, Article 4, and provide mechanisms for handling complaints.
Data Protection
Processing personal data, including via cookies, requires explicit consent. We comply with the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010, Article 11, and maintain a privacy policy that explains how we collect and use your data.
Advertising
All advertising by zoveelia.com complies with the Law of Ukraine "On Advertising" No. 270/96-ВР of 03.07.1996, Article 5. We ensure truthfulness and clear identification of any advertising content.
Contact Us
For questions about package travel or this information, please contact us: